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FIRST - I am going to go on Android (oneplus3)

but everything to do with Microsoft again showing itself incompetent and we are quite frustrated now. Nothing to do with our wifi connection, nothing to do with any password etc. I have used "Windows Device Recovery Tool " to reset my lumia 640XL" back to 8.1.įollowed the instructions, quite straightforward but for the exception than when the phone ask you to connect to you microsoft account I've got the following message (By clicking "Sign in") : "Can't connect, We can't connect at the moment. It is very simple, I have exactly the same issue, this is ridiculous !